Contact Redding Sports Ltd by email at firstname.lastname@example.org to get a RA# and Return Information.
Items are eligible for return within 30 Days of date of purchase, provided it has not been damaged, altered, or used. Products must also be in the original packaging. (We highly suggest blocking out the price instead of removing the tags, if the item(s) is a gift). "Free With Purchase" items must be included with all returns, or items retail price will be deducted for return. If you received free shipping, a freight deduction will be taken off the total purchase price for the Refund.
Item(s) Price – Shipping cost = refund
Exempt Products for Returns
Several types of goods are exempt from being returned. Goods such as food, First Aid Kits, bike lube and All Climbing equipment. We also cannot return undergarment, swim suits or other sanitary goods, hazardous materials, or flammable liquids or gases. Clearance items are only eligible for store credit (not a refund). Items with any odors such as smoke, perfume, pets etc. cannot be accepted and sent back
Expected Refunds (if applicable)
Once your return Items(s) are received and inspected. We will also notify you of the approval or rejection of your refund. If you are approved, then a refund will be processed, and a credit will be to the original method of payment, within 3 days of approval. Credit Cards vary so refunds may not show up on banks statements for up to 14 days. (depends on your bank or payment method)